What To Do If Auto Insurance Denies Claim?

Meet Rakibul Hasan, the visionary leader and founder of Freeinsurancetips. With over a decade of experience in the insurance sector, Rakibul is dedicated to empowering...Read more

Auto insurance is an essential aspect of owning and operating a car. It provides financial protection against unforeseen accidents and incidents, giving car owners peace of mind. However, what happens when the insurance company denies a claim? This can be a frustrating and stressful situation, leaving the policyholder wondering what to do next.

If you find yourself in this situation, it’s important to know that all is not lost. There are steps you can take to appeal the decision and get the compensation you deserve. In this article, we’ll explore what to do if auto insurance denies your claim, including the reasons for denial, how to appeal the decision, and what to do if the appeal is unsuccessful. So, whether you’ve been in a car accident or your car has been stolen, read on to find out how to navigate the claims process and get the best possible outcome.

What to Do if Auto Insurance Denies Claim?

What to Do if Auto Insurance Denies Claim?

Getting into an accident is already stressful enough, and the last thing you want is for your auto insurance company to deny your claim. Unfortunately, this happens more often than you might think. If you find yourself in this situation, here’s what you need to do:

Check Your Policy

The first step is to review your auto insurance policy to make sure that the insurance company has a valid reason for denying your claim. Make sure that you understand the terms of your policy, including the coverage limits, deductibles, and exclusions. If you’re not sure why your claim was denied, contact your insurance company for an explanation.

If your claim was denied because the damage is not covered under your policy, you may be able to file a claim under a different type of insurance policy. For example, if your car was damaged in a flood, you may be able to file a claim under your homeowner’s insurance policy.

Read More:  Is Auto Insurance Cheaper If Car Is Paid Off?

Appeal the Decision

If you believe that your claim was denied unfairly, you have the right to appeal the decision. Start by contacting your insurance company and asking to speak with a supervisor or claims manager. Explain why you believe that your claim should be approved and provide any additional information that may support your case.

If your appeal is denied, you may be able to take your case to an independent arbitrator. Many insurance policies include an arbitration clause that allows you to dispute a claim denial. An arbitrator is a neutral third party who will review your case and make a decision.

File a Complaint

If you’re still not satisfied with the outcome, you can file a complaint with your state’s department of insurance. This agency regulates insurance companies and can investigate your complaint. Make sure to provide all of the documentation related to your claim, including any correspondence with your insurance company.

Consider Hiring an Attorney

If your claim involves a significant amount of money or if you believe that your insurance company acted in bad faith, you may want to consider hiring an attorney. An attorney can provide legal representation and help you navigate the appeals process. They can also help you file a lawsuit against your insurance company if necessary.

Benefits of Hiring an Attorney

Hiring an attorney can provide several benefits, such as:

  • Expertise in insurance law
  • Ability to negotiate with insurance companies
  • Experience in filing insurance claims and appeals
  • Legal representation in court if necessary

Insurance Company vs. Attorney

While insurance companies have a team of adjusters and lawyers to handle claims, an attorney can provide legal expertise and representation. An attorney can also help level the playing field and ensure that your rights are protected.


Dealing with an auto insurance claim denial can be frustrating and overwhelming. However, by understanding your policy, appealing the decision, filing a complaint, or hiring an attorney, you can increase your chances of getting your claim approved. Remember to stay calm and persistent throughout the process, and don’t be afraid to seek help when you need it.

Frequently Asked Questions

What should I do if my auto insurance denies my claim?

If your auto insurance denies your claim, the first thing you should do is review your policy and the denial letter you received. Make sure you understand why your claim was denied and if there were any mistakes or discrepancies in your application or claim. You can also try to negotiate with your insurance company or request a review of your claim. If you still cannot resolve the issue with your insurance company, you can seek legal advice and consider filing a complaint with your state’s insurance department.

Read More:  Do I Need 250500 Auto Insurance?

It is important to act quickly and gather any evidence or documentation that may support your claim. Keep all communication with your insurance company in writing and make sure to document any phone conversations. Remember that you have the right to appeal a denial and fight for the coverage you believe you are entitled to.

Can I still get my car fixed if my insurance denies my claim?

If your insurance denies your claim, you will have to pay for the repairs yourself or find other ways to cover the costs. One option is to file a claim with the other driver’s insurance if the accident was their fault. You can also consider taking legal action against the other driver if they were negligent or caused the accident intentionally. Another option is to use your own collision coverage if you have it, although this may result in higher premiums.

If you cannot afford to pay for the repairs out of pocket and do not have other options, you may have to consider selling or scrapping your car. Keep in mind that it is always best to have insurance coverage to protect yourself from unexpected expenses and losses.

What are some common reasons for auto insurance claim denials?

There are many reasons why an auto insurance claim may be denied, including but not limited to: not having the appropriate coverage, filing a claim for an excluded event or condition, providing inaccurate or incomplete information, not reporting the claim in a timely manner, or engaging in fraudulent activities. In some cases, the insurance company may also deny a claim if they believe that the policyholder was at fault for the accident or if they suspect that the damages were caused by intentional or criminal activities.

To prevent claim denials, make sure to read and understand your policy, provide accurate and truthful information, and report any accidents or incidents as soon as possible. If you are unsure about your coverage or have any questions, contact your insurance agent or company for clarification.

Can I switch auto insurance companies after a claim denial?

Yes, you can switch auto insurance companies after a claim denial, although it may be more difficult to find coverage or get lower rates if you have a history of claims or denials. Before switching companies, make sure to research and compare different policies and companies to find the best option for your needs and budget. Keep in mind that some companies may require you to disclose any previous claims or denials, and may use this information to determine your rates or eligibility for coverage.

Read More:  Does Usaa Auto Insurance Cover Turo?

If you decide to switch companies, make sure to cancel your old policy after you have secured new coverage to avoid any lapses or penalties. You can also ask your new company if they offer any discounts or incentives for switching or for being a safe driver.

Is it worth hiring a lawyer if my auto insurance denies my claim?

Whether or not it is worth hiring a lawyer if your auto insurance denies your claim depends on the specific circumstances of your case and the cost and potential benefits of legal representation. If your claim is relatively small and straightforward, it may not be worth the time and expense of hiring a lawyer. However, if your claim is large, complex, or involves disputed liability or damages, a lawyer may be able to help you navigate the legal system and negotiate with your insurance company.

A lawyer can also help you understand your legal rights and options, gather evidence and documentation, and represent you in court or in negotiations. Keep in mind that hiring a lawyer can be expensive, and there is no guarantee that you will win your case or receive the full amount of compensation you are seeking. Before hiring a lawyer, make sure to research and compare different options and fees, and consider seeking a free consultation to discuss your case and options.

In the unfortunate event that your auto insurance claim is denied, it can be frustrating and overwhelming to know what steps to take next. However, there are several actions you can take to potentially overturn the decision or work towards a resolution.

Firstly, it’s important to carefully review the denial letter and understand the reasoning behind it. This will allow you to gather any additional information or evidence that may support your claim. You can also file an appeal with your insurance company or seek the advice of a lawyer who specializes in insurance disputes. Additionally, it may be beneficial to reach out to your state’s insurance department for guidance and assistance. Remember to remain persistent and advocate for yourself throughout the process, as you have the right to receive the coverage you paid for.

Meet Rakibul Hasan, the visionary leader and founder of Freeinsurancetips. With over a decade of experience in the insurance sector, Rakibul is dedicated to empowering individuals to make well-informed decisions. Guided by his passion, he has assembled a team of seasoned insurance professionals committed to simplifying the intricate world of insurance for you.

Leave a comment